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Course Completion – Is the End for now? Quiz

  1. 1. What is the default status for all Documents?

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  2. 2. On Agency’s Required documents you will see all the human resources required documents by the agency.

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  3. 3. You can add comments to every datasheet.

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  4. 4. Who can manage a client?

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  5. 5. In Agency’s Clients, you will see the list of all the clients available for the agency.

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  6. 6. What sections are available in the Client’s dashboard?

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  7. 7. You can change your password from within the application itself.

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  8. 8. In Datasheets, for days when there is no event, they will appear greyed out.

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  9. 9. You can review our Blog by reaching https://www.officepuzzle.com/blog/

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  10. 10. The Report alerts are Success, Warning and Error.

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  11. 11. Choose which of the these statuses are available for required documents:

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  12. 12. Select the options you can see at Agency’s subsection:

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  13. 13. Charts provide immediate access to the behavioral log.

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  14. 14. On Agency’s Users, the filters for providers are:

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  15. 15. In the Agency’s Documents section, you will see in a tabular view all the documents for the entire Agency.

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  16. 16. Fill in the blank space

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    On Files section, you can change the view according to Date, , or Size.

  17. 17. In the Services subsection, when a new one is added or an existing one is modified:

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    you must add the Allowed Credentials and Billing Codes.

  18. 18. On Clients, you can add/remove access to the user.

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  19. 19. Which alerts can you see?

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  20. 20. Typically, the Behaviors are collected in Frequency and charted in Total.

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  21. 21. Which user roles can mark the documents as Reviewed?

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  22. 22. All unanswered conversations received are automatically converted into tickets.

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  23. 23. Which options are part of the icon drop-down menu?

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  24. 24. In the Service Plan, Imported Data Tab don’t reflect raw data to be imported into the system.

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  25. 25. Each document need to have an Issued Date and Expiration date.

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  26. 26. On Expiring documents, you can send an SMS to the provider in the four categories.

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  27. 27. How can you see the documents for other providers other than yourself?

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  28. 28. On the Agency’s Clients, you will see the list of all the clients available for the agency.

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  29. 29. You will be able to see the invoice number, amount, and status.

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  30. 30. Fill the Gap:

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    The email address for our support ticket system is .