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Course Completion – Is the End for now? Quiz

  1. 1. In the User section, it is displayed a list of the providers linked to the client.

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  2. 2. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

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  3. 3. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.

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  4. 4. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.

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  5. 5. What kind of notifications can you receive?

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  6. 6. Which of these datasets can you add to Charts on the Service Plan:

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  7. 7. Which Status will prevent the document from being modified?

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  8. 8. On Rates, you should modify/configure the rates for this user.

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  9. 9. Fill in the blank space

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    On Files section, you can change the view according to Date, , or Size.

  10. 10. In Payroll section, you will be able to create and find the invoices for every client in the agency.

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  11. 11. Choose the available statuses for the Service log:

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  12. 12. All unanswered conversations received are automatically converted into tickets.

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  13. 13. In Billing Claims section, you will be able to create and find the claims for every client in the agency.

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  14. 14. On Reports, Range, Provider and Type are the filters applied for the search.

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  15. 15. Which options are part of the icon drop-down menu?

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  16. 16. In Datasheets, the initials of the person won’t appear automatically at the end of the day.

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  17. 17. In the Services subsection, when a new one is added or an existing one is modified:

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    you must add the Allowed Credentials and Billing Codes.

  18. 18. To log out of your account or switch accounts:

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  19. 19. In the Credentials subsection, when adding or modifying one of them, you must type:

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  20. 20. On Summary tab:

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    You can switch between Personal and Professional by clicking on each individual tab.

  21. 21. On Caregivers tab:

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    Caregivers could also be Family members, Legal guardians, Teachers.

  22. 22. Files is for uploading digital files to the agency.

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  23. 23. You can review our Blog by reaching https://www.officepuzzle.com/blog/

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  24. 24. Select the categories displayed in Agency’s Expiring Documents:

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  25. 25. Which of the following actions can be executed from the ” Bulk Actions” button:

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  26. 26. When creating a new invoice, in the General tab, you must select:

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  27. 27. The agency dashboard is a collection of shortcuts that allow you to access different sections.

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  28. 28. Fill the Gap:

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    The email address for our support ticket system is .

  29. 29. Which information is required for each Prior Authorization?

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  30. 30. Which of these options are valid for Administrators?

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